RELIABLE COFFEE MACHINE REPAIRS

07507512320

Terms and Conditions

1. Introduction

Welcome to coffeerefresh.com (“Coffee Refresh”, “we”, “our”, “us”). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site or services.

2. Services

Coffee Refresh provides professional repair, servicing, and maintenance for commercial coffee machines, including diagnostics, installation, and PSSR (Pressure System Safety Regulations) testing.

All services are subject to availability and may vary depending on machine type, condition, or location. Specific service details, costs, and schedules will be confirmed with the customer before work begins.

3. Disclaimer

The information provided on coffeerefresh.com is for general guidance only and is not a substitute for professional advice. While we make every effort to ensure the accuracy of content, Coffee Refresh accepts no liability for any errors, omissions, or outcomes arising from the use of this website or our services.

All services involving commercial coffee machines, including repairs, maintenance, installation, and PSSR testing, are performed under professional standards. Coffee Refresh is not responsible for damage or injury resulting from equipment misuse, improper maintenance, or failure to follow safety instructions.

External links on this website are provided for convenience. Coffee Refresh does not control or endorse third-party content and is not liable for any losses or damages resulting from the use of linked websites.

Use of this website and our services constitutes acceptance of this disclaimer.

4. Customer Responsibilities

Provide accurate information about the machine, including model, condition, and history.
Acknowledge that certain manufacturers restrict servicing to authorised centres. Using non-authorised tools may void warranties and could result in manufacturer refusal of future service.
Accept responsibility for any warranty loss or manufacturer refusal following third-party servicing.
Ensure safe access to equipment for engineers.
Comply with PSSR safety requirements and provide any necessary Written Scheme of Examination documentation.
Follow all aftercare, maintenance, and safety recommendations provided by Coffee Refresh.

5. Liability

Coffee Refresh will carry out services with reasonable care and skill, as required under UK consumer law.

We are not liable for:

Manufacturer refusal of service after third-party intervention.
Loss of warranty due to non-authorised repairs.
Indirect or consequential losses (such as loss of business or profits).

Nothing in these Terms excludes liability for negligence, fraud, or any rights you have under UK consumer law.

For service work, liability is limited to the cost of the services provided. Coffee Refresh is not responsible for business losses, profits, or downtime arising from equipment failure or misuse.

6. Payments

Payment terms will be agreed before work begins.
Invoices must be paid in full within the stated period.
Failure to pay may result in suspension of services.
Additional costs, such as emergency call-outs, travel fees, or parts replacement, will be communicated in advance.
Late payment may incur interest or fees.

7. Warranties and Limitations

Service warranties are limited to the work performed as specified on the invoice.
Manufacturer warranties on parts may apply where stated.
Damage due to misuse, neglect, scale, or third-party interference voids warranties.

8. Intellectual Property

All content on coffeerefresh.com, including text, graphics, and branding, is owned by us or licensed to us. You may not copy, reproduce, or distribute content without prior written consent.

9. Cancellations and Rescheduling

Customers must provide reasonable notice to cancel or reschedule appointments.
Late cancellations may incur fees if the engineer has been dispatched.
Coffee Refresh may cancel or reschedule services due to emergencies, safety concerns, or events beyond our control.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of Northern Ireland.